FAQ

If there are any questions that you don’t see answered here, please check out our homepage for some of our basic information.

Do you pet sit during holidays? If so, is there an extra charge?
–Yes, we do pet sitting during holidays if we have available sitters. We do not have an extra charge for holiday pet sitting.

Do you pet sit for dogs?
–Unfortunately, we do not house sit for dogs.

Do you require proof of vaccinations?
–We do not require proof that your animal is up to date on vaccines, but are not liable for any consequences that may result from your animal not being vaccinated.

How and when do I pay you?
–We will send you an invoice at the end of our services with the total charges. We accept most forms of payment.

Do you administer medications?
–Yes, we are trained to administer both oral and injectable medications.

Do you have any minimum visit requirements?
–If you are gone for more than one day and are requesting our pet sitting services, we require at least one visit per day, to ensure your animals is safe and happy. Please call us for questions.

What time can I expect you to arrive/leave my home if you are staying overnight?
–Our pet sitters aim to arrive at your home between 6 and 8pm, and will usually leave between 6 and 8 am. Specific times or need can be arranged to suit your needs, just let us know!

How long will you stay at my home during a day visit?
–We will stay a minimum of 30 minutes during our day visits to your home. Our goal is to typically leave after we’ve spent at least 20 minutes interacting directly with your pet. (This would not include feeding, cleaning, etc.)

Do you have any references you can provide?
–We will gladly provide you with references if requested.

Will you send me updates on my pet while I am gone?
–We will update you at least once a day about how your pet is doing during our visit.